MoviePass has been met with such “unprecedented volume of traffic” that the company has informed new subscribers there would be a two to three week delay before they received their new cards. In an email to members they stated,“Though our processing facility has increased production, there is currently a 2-3 week delay in card delivery. We greatly appreciate your patience as we work to process your requests. Please note that your first month of service will not begin until your card arrives or you visit an e-ticketing theater. To meet this demand, our production facility has rapidly increased capacity. We sincerely apologize for the delay.”
The service made headlines last month following the news that their service would allow users to pay a flat fee of$9.95 each month in order to see a movie of their choice in theaters every day. The announcement from MoviePass was so big that, for the entire week after the price drop, their website was difficult to access and the app wasn’t working properly due to the high amount of traffic from new users looking to start their subscription.
Though the news was joyful for many, not everyone was happy with MoviePass’ plans. AMC Theatres released a statement saying that they would “met with its attorneys to determine if or how AMC can prevent a subscription program offered by MoviePass from being used at AMC